Overview

As of December 2016, due to incompatibilities with the most recent version of Apple QuickTime (Version 7.7.9), Sensimetrics can no longer sell or support Seeing and Hearing Speech.

Users of Seeing and Hearing Speech who install or upgrade to QuickTime Version 7.7.9 will find that Seeing and Hearing Speech will no longer function on any Windows operating system.

User of Seeing and Hearing Speech using earlier versions of QuickTime (Version 7.7.8 and earlier) will function as intended on all Windows operating systems.

Sensimetrics cannot recommend the installation of earlier version of QuickTime (such as Version 7.7.8 and earlier) due to potential security risks, but installers for earlier versions of QuickTime may be found online at your own risk.

If you own Seeing and Hearing Speech, you may find the following resources useful:
Frequently Asked Questions
User Guide and Installation Guide

This interactive tool from Sensimetrics Corporation contains carefully planned lessons that help people combine what they see with what they hear to understand speech better. Seeing and Hearing Speech uses the latest multimedia technology and computer-aided learning techniques to provide extensive, convenient lipreading training on computers running Windows.

 

Of all the sounds to which we are exposed, speech is by far the most important. Speech provides a direct communication link to other people – family, friends, co-workers – as well as access to information and entertainment from radio, television and recordings. The impairment in speech communication that accompanies hearing loss can lead to feelings of frustration and social isolation. Hearing aids can help, but they usually do not restore hearing to normal.

It is understandable that people with hearing impairment should seek to enhance their ability to combine visual and auditory information for understanding speech. Unfortunately, lipreading training is not widely available, and even when training is offered, it is usually given in brief sessions at an audiologist’s office. Now this training can be given conveniently and at your own pace on a personal computer.
SHS
“[Seeing and Hearing Speech] is easy to use, and the instructions are clear.  The software is nicely organized with straightforward navigation.  The video recordings are very clear.  The speech samples are produced by a variety of talkers, some easy to lipread, others more difficult.  Rehabilitative audiologists should find it a valuable addition to their tools chest, and it will be enthusiastically received by many of their clients.”  Arthur Boothroyd, Ear and Hearing, February 2003

Hardware Requirements

  • Intel® Pentium® III or faster processor
  • Microsoft Windows® XP/Vista/7/8/10
  • 256 MB (or more) RAM
  • 500 MB of available hard disk space
  • CD-ROM/DVD-ROM drive

FAQ

As of December 2016, due to incompatibilities with the most recent version of Apple QuickTime (Version 7.7.9), Sensimetrics can no longer sell or support Seeing and Hearing Speech.

Users of Seeing and Hearing Speech who install or upgrade to QuickTime Version 7.7.9 will find that Seeing and Hearing Speech will no longer function on any Windows operating system.

User of Seeing and Hearing Speech using earlier versions of QuickTime (Version 7.7.8 and earlier) will function as intended on all Windows operating systems.

Sensimetrics cannot recommend the installation of earlier version of QuickTime (such as Version 7.7.8 and earlier) due to potential security risks, but installers for earlier versions of QuickTime may be found online at your own risk.

If you own Seeing and Hearing Speech, you may find the following resources useful:
Frequently Asked Questions
User Guide and Installation Guide

Q.  Can I get lipreading training from my hearing-aid dispenser or audiologist?

A.  Maybe. Some offer lip-reading classes and others do not. If your hearing professional does not offer classes he or she may still be able to guide you in your self-training with Seeing and Hearing Speech.

Q.  What are the system requirements for using Seeing and Hearing Speech?

A. Windows® System Requirements
  • Intel® Pentium® III or faster processor
  • Microsoft Windows® XP/Vista/7/8/10 operating system
  • 256 MB or more of RAM
  • 500 MB or more of available hard-disk
  • CD-ROM/DVD-ROM drive

Q.  Part of the Seeing and Hearing Speech window is cut off.

A.  You need to re-size the window in which Seeing and Hearing Speech is displayed. Point the cursor at the edge of the display window that is cut off. When the cursor changes to a double-sided arrow, click and drag the edge of the window to reveal the full display.

Q.  I cannot close the program in the usual way.

A.  You are usually able to close a Windows program by clicking the ‘X’ in the upper right corner of the frame or a Macintosh program by clicking the close box in the upper left corner. For technical reasons, it is not possible to exit Seeing and Hearing Speech in either or those ways. Note, however, that on Windows computers the other two buttons in the upper right, which minimize and maximize (or re-size) the window, work as usual.

Q.  I get a “Could not find the CD” error and cannot run the program.

A.  The original versions of the Seeing and Hearing Speech CD-ROM require that the disc is in the drive in order for the software to run. You may want to check to see if the CD-ROM is dirty or scratched. NOTE: If you would like to bypass the inconvenience of inserting the CD-ROM every time you run Seeing and Hearing Speech, you may copy the “shs_data” folder and its contents from the CD-ROM to the program’s install directory (usually C:\Program Files\Sensimetrics\Seeing and Hearing Speech) on your computer. Once the folder is copied to the install directory, rename it from “shs_data” to “data.” You will now be able to run Seeing and Hearing Speech without needing to insert the CD-ROM.

Q.   There is no audio.

A.  Check the list of possible reasons for no audio given in Appendix B and in the section entitled “Selecting Presentation Conditions” in Chapter 3 of the User Guide.

Q.  The audio is distorted.

A.  If the audio sounds rough or raspy, there is a setting on Windows computers that can be adjusted to try to remove the problem. But first, exit from Seeing and Hearing Speech. Then, to get to the relevant setting from the Start menu, select Settings and then Control Panel. In the Control Panel, double click on the icon labeled “QuickTime”, which will bring up the QuickTime Settings window. In that window, click on Options…
This brings up a small window in which you can adjust a setting called the fifo size.

You will see the current setting in the box. Change this number, by clicking on the number box and then editing, to make it twice the current setting. Click OK, and then close the QuickTime Settings window and the Control Panel. Go back and try Seeing and Hearing Speech again. If this has not solved the problem, go through these steps again and double the fifo size a second time. If this does not cure the audio distortion problem by the time the fifo size reaches 200, it will not be solved by this method.

Q.  My CD-ROM drive is making lots of whirring noises and I get read errors during install, and/or while running the course.

A.  Occasionally a CD-ROM drive may not be able to read the disc. This can be due to the drives age, a mechanical problem, or a faulty disc. We have had a few reports of faulty discs. If you believe you have a bad disc, please contact us at (781) 399-0858 Ext. 235. NOTE: If you would like to bypass the inconvenience of inserting the CD-ROM every time you run Seeing and Hearing Speech, you may copy the “shs_data” folder and its contents from the CD-ROM to the program’s install directory (usually C:\Program Files\Sensimetrics\Seeing and Hearing Speech) on your computer. Once the folder is copied to the install directory, rename it from “shs_data” to “data.” You will now be able to run Seeing and Hearing Speech without needing to insert the CD-ROM.

Q.  I get errors while trying to install/run Seeing and Hearing Speech on Windows 2000/XP

A.  On operating systems based on NT 5 (Windows 2000 and Windows XP) it is necessary to log in as an administrator to properly install Seeing and Hearing Speech. While installing as a Power User may appear to succeed, in fact the program will not be correctly installed. Note: On Windows XP all user accounts other than Limited Users normally have administrator privileges and may be used to install Seeing and Hearing Speech.

Q.  Does Seeing and Hearing Speech run on Windows Vista?

A.  Seeing and Hearing Speech will run on Windows Vista, though it is necessary to enable Windows XP Compatibility Mode after installing Seeing and Hearing Speech. To do this, right-click the Seeing and Hearing Speech icon in your Windows Start menu, or on your desktop and select “Properties.” Choose the “Compatibility” tab on the pop-up window, click the check-box next to “Run the program in compatibility mode for:” and select “Windows XP (Service Pack 2)” from the drop-down menu. Please see the Seeing and Hearing Speech Vista Workaround Guide for instructions regarding operating with Windows Vista User Account Control enabled. Note: There are still a few minor issues with operation on Windows Vista.

Q.  Does Seeing and Hearing Speech run on Windows 7 and Windows 8?

A.  Yes. You must install Seeing and Hearing Speech on Windows 7/8 from an Administrator account. Once, installed, you may run Seeing and Hearing Speech from any type of account. As with Windows Vista, it is necessary to enable Windows XP Compatibility Mode after installing Seeing and Hearing Speech. To do this, right-click the Seeing and Hearing Speech icon in your Windows Start menu, or on your desktop and select “Properties.” Choose the “Compatibility” tab on the pop-up window, click the check-box next to “Run the program in compatibility mode for:” and select Windows XP (Service Pack 2) or Windows XP (Service Pack 3) from the drop-down menu.

Q.  Does Seeing and Hearing Speech run on Macs?

A.  If you are running a Mac with an Intel processor, or if you are running any Mac with OSX Leopard or higher, Seeing and Hearing Speech will not run natively on your machine.

Because of the confusion and many incompatibilities, we have discontinued selling Seeing and Hearing Speech as a Mac product. That said, you can easily run the Windows version of Seeing and Hearing Speech on a Mac running either Apple’s Boot Camp (free with OSX 10.5 Leopard and above) or SWsoft’s Parallels. Here is more information on Boot Camp and Parallels. Note: You will need to own a copy of the Windows XP/Vista/7/8 installer, or buy one, to run Windows using Boot Camp or Parallels.

Q.  Is it really necessary to insert the Seeing and Hearing Speech CD-ROM every time I run the software?

A.  Older versions of the Seeing and Hearing Speech CD-ROM require that you insert the CD-ROM into your computer’s drive every time you run the software. This was needed to save space on smaller hard drives. Newer computers have much more hard drive space, making this space saving step unnecessary. If you would like to bypass the inconvenience of inserting the CD-ROM every time you run Seeing and Hearing Speech, you may copy the “shs_data” folder and its contents from the CD-ROM to the program’s install directory (usually C:\Program Files\Sensimetrics\Seeing and Hearing Speech) on your computer. Once the folder is copied to the install directory, rename it from “shs_data” to “data.” You will now be able to run Seeing and Hearing Speech without needing to insert the CD-ROM.

Documentation

Please consult the following documents for important information about Seeing and Hearing Speech: