Q. When I try to run HeLPS, I’m told that I require an “Indeo Video Codec” and I’m sent to www.ligos.com to purchase it.

A.  The Indeo Video Codec that is required is available from Intel as a free download by clicking here.

Simply click on ‘Download Codec Installer [CODINSTL.EXE]’ and save it to your computer. Double click on the file, and install the codec..

Q. I am having trouble, or am not able to import 44.1kHz wave files into HeLPS.

A. There is a HeLPS Import Patch available on the downloads page that rectifies this problem. This patch is recommended for all users of HeLPS version 1.0.