Address

Sensimetrics Corporation
14 Summer Street, Suite 403
Malden, MA 02148-3994

Phone

(781) 399-0858

Fax

(781) 399-0853

Email

Technical support

tech-support@sens.com

Orders

products@sens.com

Request Information

sensimetrics@sens.com

Web Site Questions

webmaster@sens.com

Sensimetrics Mailing List

Please click here to be added to the Sensimetrics Mailing List to receive up-to-date information about Sensimetrics products, services and support by email.

Sensimetrics Corporation Privacy Policy

 

SECTION 1 – WHAT INFORMATION DO WE COLLECT?

We collect information from you when you place an order, subscribe to our mailing list or respond to a survey.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

 

SECTION 2 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

The information we collect from you may be used in one of the following ways:

 

To Process Transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

 

To Improve Our Website

We continually strive to improve our website offerings based on the information and feedback we receive from you.

 

To Improve Customer Service

Your information helps us to more effectively respond to your customer service requests and support needs.

 

To Send Periodic Emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

 

SECTION 3 – CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you imply that you consent to our collecting it and using it for that specific reason.

 

SECTION 4 – DISCLOSURE

We may disclose your personal information only if we are required by law to do so or if you violate our Terms of Service.

 

SECTION 5 – SECURITY – HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.

Shopify:

The Sensimetrics Store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.  Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.  All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Cookies:

Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

 

SECTION 6 – DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.  For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

 

YOUR CONSENT

By using our site, you consent to our websites privacy policy.

 

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 03/21/2014

 

QUESTIONS AND CONTACT INFORMATION

If there are any questions regarding this privacy policy you may contact us using the information below.

If you have further questions, please email sensimetrics@sens.com.