FAQ


Auditory interactivities frequently asked questions

Q. I get errors while trying to install/run Auditory Interactivities on Windows® 2000/XP/Vista.

A. On operating systems based on NT 5 (Windows® 2000, Windows® XP, Windows® Vista) it is necessary to log in as an administrator to properly install Auditory Interactivities. While installing as a Power User may appear to succeed, in fact the program will not be correctly installed. Note: On Windows® XP all user accounts other than Limited Users normally have administrator privileges and may be used to install Auditory Interactivities.

Q.  How can I enlarge the AI window?

A.  Please see the section entitled “Screen Area” on page 7 of the User Guide.

Q.  How should I set up my audio system?

A.  Please see the section entitled “Audio Setup and Calibration” starting on page 8 of the User Guide.

Q.  How can I see the Background and Instructions at the same time as the main interactivity window?

A.  The Background and Instructions for all of the lessons are available in a file called Background and Instructions.pdf on the AI product CD-ROM. Click on that file to bring up Adobe Reader. Navigate to the Background or Instructions for the specific lessons you want. If you do not have Adobe Reader installed on your computer, it may be downloaded free from the Adobe website at adobe.com.

Q.  What should I do if the audio becomes corrupted?

A.  Exit from AI and re-start. If that does not fix the problem, try re-booting your system.

Q.  Some objects on the screen obscure other objects.

A.  Make sure that you have selected the Font Size properly in your Windows operating system. See page 6 of the User Guide for instructions on this setting.